We use durable upcycled materials in a strong knitted design in all
collections. Some collections are machine washable, while others are
non-washable. For specific cleaning methods, please refer to the
product details page.
Do not wash shoes with other clothes or shoes, especially
light-colored items.
Please follow the suggestions above
to make the shoes last longer.
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Machine Washable Shoes:
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Remove the insoles and for sneakers remove the laces
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Insert shoes in a
wash bag
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Add a gentle detergent (harsh detergents may affect the
upper and outsole)
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Wash on “delicate” with cold water (do not use hot water
– it will affect the color and shape of your shoes)
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Air dry flat and in the shade (do not machine dry)
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You may replace the
insoles
or wash in a separate wash bag
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Non-Machine Washable Shoes:
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Use the VIVAIA
cleaning kit
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After slightly wetting the upper surface, gently brush
it with a soft bristled brush or toothbrush. Be sure to
brush lightly or you may damage the shoes’ surface
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You may also only brush any dirt off of your uppers with
a soft brush
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Do not soak your shoes in water – it will damage your
insole boards beyond repair
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Please stuff your shoes with a newspaper overnight and
let them dry naturally, do not place in the shade
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Water Proof Shoes Cleaning:
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Moderate to mild dirt: Use a soft brush to gently wipe
the vamp to remove dust.
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Dirt Stains:Apply the mild solution to a soft-bristled
brush and brush the dirt stains.
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Wash soles:Use a hard brush to scrub the sole stains
with cleaning foam.
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Wash laces:Remove the laces and wash separately.
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Dry the surface of the shoes and air dry, after drying,
place them in a shoebox or in a cool place.
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Bags/Insoles Cleaning
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When cleaning bags or insoles, please remember to use
the laundry bag that comes with the item.
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If there is a bottom cushion in the bag, please take the
bottom cushion out, put it in a laundry bag with the
bag, and put it in the washing machine.
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Please choose mild detergent, gentle or normal mode, and
wash in cold water.
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Do not use the drying function, just hang it in the
shade and air dry after washing.
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If you will not use it for a long time, please wash and
dry the bag or insoles, put them in the original linen
bag, and store it in a cool, ventilated place.